December is also traditionally the time of year that sees the most crashes, many of which are preventable by preparing your vehicle, planning ahead and driving smart.
Be cautious of winter hazards like snow-covered roads and black ice.
When snow begins to melt, potential dangers can include standing water, flooded areas, and potholes. For both situations, drivers need to remember the same two key tips - reduce your speed and increase your following distance. The more time you have to react, the better. Expect delays and get in the habit of checking road conditions at drivebc.ca before heading out, especially for possible road and highway closures.
ICBC recommends having the ‘at the scene of a crash’ claims card in your vehicle. Experiencing a crash can be frightening and stressful, and these cards are designed to help customers remember all the vital information they need to gather in order to make a claim. The cards are available from local Autoplan brokers, ICBC Claim Centres or can be downloaded from icbc.com.
In the event severe winter road conditions lead to higher than normal call volumes for ICBC’s Dial-a-Claim call centre, ICBC asks customers to be patient and suggests having the following information ready:
* your vehicle licence plate number
* the driver’s licence number of the person driving your vehicle
* the licence plate and driver’s licence numbers of the other person(s) involved
* where the crash happened
* when the crash happened
If you are involved in a crash, ICBC is committed to providing a hassle-free experience and will be open to assist customers throughout the holiday season. Customers can reach Dial-a-Claim by calling 1-800-910-4222. For more information, please visit icbc.com.
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